GOVERNANCE

Ombudsman's Office

Every organization that wants to improve its activities needs, increasingly, to listen to its target audience's complaints, comments, and suggestions about its services.

The main purpose of Ampèria's Ombudsman's Office is to ensure strict compliance with legal and regulatory standards regarding consumer rights and to act as a communication channel between the company and its customers, including in the mediation of conflicts. The structure will meet demands that are not solved through regular customer services.